Shipping policy

DISPATCH

Our dispatch time is up to 14 days. This is due to all of our signs being custom-made and made-to-order. Please bare this in mind when placing your order.

You will receive an email confirming your date of dispatch once your order has left our workshop.

We cannot dispatch your order without a contact number. Please leave this in your order details on purchase.

SHIPPING METHOD

All orders are dispatched on a tracked service. Tracking details can be found within your dispatch email once your order has left our workshop. Please use the tracking details directly on the courier website to keep track of your shipment. You do not need to contact us for shipping updates.

We use a variety of couriers depending on your order and location (Royal Mail, DPD, DHL, UPS, FedEx + more).

For orders of larger signs or of a value over £100, the parcel will require a signature on delivery. Please bare this in mind when filling out your shipping address.

INTERNATIONAL CUSTOMERS

Please be aware of potential delays to your order due to customs checks. This can happen from time to time and is out of our control. We do not offer refunds in the event of this happening.

Please also be aware of import taxes/duties that are often required to be paid before receiving your order. Amounts payable vary between countries and states.